Help centre
How can we help?
Answers to the questions we get most. Can't find yours? Email us at hello@boomsprotein.com.
Frequently asked questions
Orders & delivery
How often does my pouch arrive?
Every 4 weeks. Each pouch holds 28 single-serve sachets, so the next one lands just as you finish the last. You can push a delivery back, pull it forward or skip it from your account.
Where is it made?
Denmark. Produced in an EU-certified facility and shipped from here, so Danish orders arrive in a few days.
Your subscription
Can I cancel whenever I want?
Yes — from your account in a couple of clicks, with no phone call. Cancel before your next billing date and you simply will not be charged again.
Can I change flavour between pouches?
Any time. Swap before your next pouch ships and the new flavour is what turns up.
Can I skip a delivery?
Yes. Skip or move your next pouch from your account whenever you need to.
The product
What is clear protein?
Protein that drinks like a juice instead of a milkshake. It mixes clear in cold water and tastes light and fruity. Each sachet has 25g of protein from clear whey and collagen, zero sugar and 90 calories.
What do I mix it with?
Cold water, 300 to 400 ml. Shake for twenty seconds and let the foam settle for a moment. Add ice if you like it extra cold. No milk needed.
Why sachets instead of a big tub?
Because the dose is already measured and a sachet fits in any bag. Most protein stops getting used because taking it is a hassle. A sachet removes the hassle.
Guarantee & returns
What if I do not like it?
Tell us within 30 days of your first pouch and we will refund it. Keep the sachets — pass them to someone at the gym.