Help centre

How can we help?

Answers to the questions we get most. Can't find yours? Email us at hello@boomsprotein.com.

Frequently asked questions

Orders & delivery

How often does my pouch arrive?

Every 4 weeks. Each pouch holds 28 single-serve sachets, so the next one lands just as you finish the last. You can push a delivery back, pull it forward or skip it from your account.

Where is it made?

Denmark. Produced in an EU-certified facility and shipped from here, so Danish orders arrive in a few days.

Your subscription

Can I cancel whenever I want?

Yes — from your account in a couple of clicks, with no phone call. Cancel before your next billing date and you simply will not be charged again.

Can I change flavour between pouches?

Any time. Swap before your next pouch ships and the new flavour is what turns up.

Can I skip a delivery?

Yes. Skip or move your next pouch from your account whenever you need to.

The product

What is clear protein?

Protein that drinks like a juice instead of a milkshake. It mixes clear in cold water and tastes light and fruity. Each sachet has 25g of protein from clear whey and collagen, zero sugar and 90 calories.

What do I mix it with?

Cold water, 300 to 400 ml. Shake for twenty seconds and let the foam settle for a moment. Add ice if you like it extra cold. No milk needed.

Why sachets instead of a big tub?

Because the dose is already measured and a sachet fits in any bag. Most protein stops getting used because taking it is a hassle. A sachet removes the hassle.

Guarantee & returns

What if I do not like it?

Tell us within 30 days of your first pouch and we will refund it. Keep the sachets — pass them to someone at the gym.